Services and support

Comprehensive service portfolio

Throughout our organization, we focus on working closely with our customer to reach more together.. To achieve this goal, we offer you a comprehensive and highly developed range of services to find the best solution. As a Rousselot customer, you enjoy access to a worldwide network of scientific and technical experts. We are skilled in converting our global expertise into specific local market requirements. Our goal is to help you achieve yours.

Four application centers

Our Application Centers, or laboratories, in Europe, South America and China are geared to assisting you in finding tailor-made answers. We will help you make better use of our products in your applications and facilitate the development of your concepts. 

Personalized sales support

Our Rousselot sales teams offer personalized contact with open and fluid communication in order to reach high level commercial solutions. In these challenges, they are supported by technical support and marketing departments. 

Technical support

With continuous training in all kinds of gelatin applications, our experts are equipped to provide with all the assistance you need. Whether it is in the field of new product development, product performance improvement, trouble shooting or staff training, we are committed to helping you make the most of our products and your opportunities.

Science behind

We work closely with the leading lights in global industries, with pioneering knowledge centers and respected universities. We reach further to ensure out solutions are built on a solid technical foundation, to push boundaries of innovation and fuel your long term success.

Regulatory assistance

Compliance, regulatory understanding and foresight are foundational to our operations. We can provide you with all the regulatory guidance you need for smooth compliance with the most complex local or global regulatory environments.